Effective date: November 13, 2026

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These terms describe the Glocal Institute text messaging program operated by Glocal Services, Inc. DBA Glocal Institute. We send SMS messages through Quo. These terms apply to both staff-written and automated messages.

Messages and enrollment

Depending on the permissions you provide, messages may include responses to your inquiries, appointment confirmations and reminders, application and enrollment updates, and advertising or promotional messages about our programs and enrollment opportunities. Our SMS program is intended for people age 18 or older.

You choose whether to receive informational texts, marketing texts, or both through the available opt-in options. Marketing messages may be recurring and sent using an automatic telephone dialing system or other automated technology. Marketing consent is not a condition of purchase or enrollment. Submitting a phone number alone does not subscribe you to marketing texts. We may ask you to confirm your subscription by text before promotional messages begin.

If you text us first, we may respond to your request within that conversation. That exchange does not enroll you in promotional messages. You must provide a number you own or are authorized to use and notify us if you stop using it.

Frequency and charges

Message frequency varies with your interactions, appointments, application activity, and selected subscriptions. Message and data rates may apply to messages you send or receive. Check with your wireless provider about your plan and any charges.

Stopping messages

Reply STOP to a Glocal text to opt out. You may also email service@glocalinstitute.online or tell our staff you want to stop texts. We also honor clear requests expressed in other words. We treat an SMS opt-out as a request to stop all Glocal SMS messages, including reminders and promotional messages.

You may receive one non-promotional message confirming your opt-out. If you want to receive texts again, contact us about opting back in or complete our current signup process. We will obtain and document renewed permission before restarting the relevant messages. Opting out of texts does not cancel an appointment, application, or enrollment; necessary communications can continue through another permitted channel.

Help and delivery

Reply HELP for assistance, or email service@glocalinstitute.online. SMS is not an emergency or urgent-support service. Delivery and timing depend on your wireless provider and other technical factors; messages may be delayed or may not arrive. Wireless carriers are not liable for delayed or undelivered messages.

Privacy and sensitive information

Our Privacy Policy explains how we collect, use, store, and disclose personal information, including phone numbers and messages. Privacy Policy: https://glocalinstitute.online/privacy-policy. We do not share mobile information or SMS opt-in and consent records with third parties or affiliates for their marketing or promotional purposes. Service providers may process information to operate the texting program.

Do not text Social Security numbers, identification document copies, full payment-card or bank-account details, passwords, or health records. Ask the Administrator’s Office how to submit required sensitive documents. Enter payment details directly through PayPal.

Changes and contact

We may update these terms as the program changes. The effective date identifies the current version. Changes to these terms do not create consent for a new marketing purpose; we will obtain any additional permission required before sending those messages.

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Administrator’s Office
Glocal Services, Inc. DBA Glocal Institute
PO Box 173, Grand Junction, MI 49056
service@glocalinstitute.online